Can't break voicemail outgoing message to access messages

Submitted by larry02536 on April 11, 2010 - 5:52pm.

I'm a relative newbie running 1.4 pretty much as it came out of the box with Fedora 12. I've set up a few voice mail boxes, along with an extension to retrieve messages. When I call that extension (goes to VoiceMailMain()), I can retrieve messages, etc. When I dial the inbound line that eventually goes to Voicemail(), I hear the voicemail outgoing message and can leave a message, but can't break the outgoing message with '*' to access the menu.

I expect the solution is in voicemail.conf, but after staring at it for a while, I can't seem to find what to change. Can anyone offer a clue?

Thanks,

-lr

Author: spditner
April 14, 2010 - 9:14pm

The help for most of the applications can be found at the asterisk console: 'asterisk -r', then do an 'core show application voicemail'

In there, you'll find that pressing '0' in the Voicemail() app will break out to the 'o' extension, and '*' will go to the 'a' extension, so you would add something like following in the same [context]:

exten => o,1,NoOp('You made it out')
exten => o,n,Dial(sip/operator)

exten => a,1,NoOp('Going back to the main menu')
exten => a,n,Goto(s,1)